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FAQ

We are a moving company based in Eastbourne, East Sussex, dedicated to providing efficient and stress-free moving services. Our team is committed to ensuring a smooth transition for your belongings to your new destination. With our personalized approach, we strive to exceed your expectations and make your moving experience hassle-free. Feel free to reach out to us for a seamless relocation journey.

  • What should I do to prepare for my move?
    Start by decluttering your home, donate or discard items you no longer need. Begin packing non-essential items well in advance, label boxes clearly, and ensure that important documents are kept separate. We provide packing materials if needed.
  • Can you help with packing?
    Yes! We offer professional packing services to ensure your belongings are securely packed and organised. Our team can handle everything from fragile items to bulky furniture.
  • What time will you arrive on moving day?
    We will provide you with a specific time window for our arrival on moving day, typically confirmed a day or two prior. Our team aims to arrive punctually to ensure your move runs smoothly. If you have any specific times you would like us to arrive, we will make sure to adhere to your chosen time.
  • How do you determine the cost of my move?
    Our quotes are based on various factors including the distance of the move, the volume of items, the type of services required (e.g., packing, storage), and any special requirements. We strive to provide competitive pricing while maintaining high service quality.
  • How do I access my items in storage
    You can access your stored items by scheduling a visit with us. We’ll arrange a convenient time for you to retrieve your belongings from our storage facility.
  • What is your cancellation policy?
    If you need to cancel your move, please notify us at least 7 days in advance to avoid cancellation fees. Refunds are subject to our terms and conditions.
  • Are you insured?
    Yes, we are fully insured and comply with all regulations and safety standards. This ensures that both our team and your belongings are protected during the moving process.
  • How do I get a quote for my move?
    To obtain a quote, you can fill out our online form, call us directly, send us a WhatsApp message or email us. We’ll need details such as your current address, destination, the size of your move, and any special requirements. We may also offer a free on-site assessment for larger moves.
  • What if something gets damaged during the move?
    While we take every precaution to protect your belongings, accidents can happen. We offer comprehensive insurance options to cover any potential damages. Please notify us immediately if something is damaged so we can address the issue promptly.
  • What services do you offer?
    We provide a range of removal services, including residential moves, commercial relocations, packing and unpacking services, furniture assembly, and storage solutions. Whether you're moving locally within Eastbourne or to another part of the UK, we can help.
  • How do you handle fragile items?
    Our team is trained to handle fragile items with care. We use high-quality packing materials, including bubble wrap and sturdy boxes, to protect your belongings. Additionally, we can create custom packing solutions for especially delicate items.
  • Do you offer storage services?
    Yes, we provide secure storage solutions for both short and long-term needs. Our storage facilities are clean, dry, and monitored to ensure the safety of your belongings.
  • Are there any hidden fees?
    No, we pride ourselves on transparency. All potential costs will be clearly outlined in your quote, including any additional services you may require. We ensure there are no surprises on moving day.
  • How can I contact you if I have further questions?
    You can reach us via our website contact form, call us or email us. Our customer support team is here to assist you with any inquiries you may have.
  • What payment methods do you accept?
    We accept various payment methods including credit/debit cards, bank transfers, and cash. Full payment details will be provided upon booking.
  • How far in advance should I book my removal?
    We recommend booking your removal at least 2-4 weeks in advance, especially during peak moving seasons (spring and summer). However, we can accommodate last-minute requests depending on availability.

Get Your Free Quote

To ensure we can assist you in the best way possible, we kindly ask you to complete the form with as much detailed information as you can. The more we know about your moving needs, the better we can tailor our services to meet them. 

At Saints Removals Eastbourne, we pride ourselves on delivering exceptional moving experiences that are both efficient and stress-free. Our dedicated team is committed to providing top-notch service, whether you're moving locally or across the country. By sharing your specific requirements, we can present you with a personalized quotation that reflects your needs and budget.

Don't leave your move to chance, let us handle the logistics while you focus on settling into your new home. With our expertise and attention to detail, you can trust that your belongings will be in safe hands. Fill out the form today, and take the first step towards a smooth and seamless move!

Number of Rooms

Contact Number: 07534819839

© 2025 Removals Eastbourne

CONTACT

Phone: 07534819839

Email: info@removalseastbourne.co.uk

Cator House

Eastbourne

BN21 3PB

WORKING HOURS

Mon - Fri: 9am - 6pm

​​Saturday: 9am - 4pm

​Sunday: 10am - 4pm

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